Job Responsibilities:

• With or without experience is accepted!
• Conduct virtual calls with patients to gather demographics, insurance details, and medical history.
• Manage digital forms, documentation, and verify insurance eligibility when necessary.
• Coordinate with clinical teams to complete or clarify patient records.
• Provide virtual assistance to patients receiving home or hospice care.
• Communicate with physicians for updates and support care coordination.
• Review patient records using clinical judgment and prioritize urgent follow-ups.

Qualifications:

• Senior High graduates, fresh graduates, and career shifters are welcome to apply.
• Experience in the medical field is preferred but not required.
• Proficient in both written and verbal English.
• Strong communication skills.
• Excellent analytical and data entry abilities.
• Highly organized, detail-oriented, and capable of working independently as well as collaboratively within a team.

Work Schedule:

• Monday to Friday - 9:00 PM to 6:00 AM
• United States Standard Time

Benefits:

• Competitive salary with performance incentives
• Career growth opportunities
• Friendly and supportive work environment
• Night differential & holiday pay (Philippine holidays)
• HMO coverage
• Government-mandated contributions